Terms & Conditions
Last updated: October 1, 2026
These Terms & Conditions (“Terms”) govern your use of the Exo Clinic Spa website (the “Website”). By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
About Exo Clinic Spa
Exo Clinic Spa is a medical spa. Medical treatments at our clinic are performed by or under the supervision of licensed medical professionals in accordance with New York law.
No Medical Advice
The content on the Website, including articles, FAQs, treatment descriptions, and before-and-after photos, is provided for general informational purposes only. It is not medical advice and is not a substitute for a consultation, diagnosis, or treatment by a qualified healthcare provider. Never disregard professional medical advice or delay seeking it because of something you read on the Website.
Using the Website, submitting a contact form, or emailing us does not create a provider-patient relationship. That relationship begins only after you complete a consultation and our clinical team agrees to provide your care.
If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately.
Treatments, Results, and Regulatory Status
Every person is different. Whether a treatment is right for you is determined during an individual consultation, and results vary from person to person. Before-and-after photos and testimonials reflect individual experiences and are not a guarantee or promise of any particular outcome.
Some regenerative products and treatments described on the Website, including exosome-based products, have not been approved by the U.S. Food and Drug Administration (FDA) to diagnose, treat, cure, or prevent any disease, and some services may involve off-label use of approved products. Your provider will explain the benefits, risks, alternatives, and regulatory status of any treatment before you consent to it.
Eligibility
You must be at least 18 years old to request a consultation or receive treatment through the Website. Some treatments have additional eligibility requirements, which will be reviewed during your consultation.
Appointments, Cancellations, and Payment
Appointment requests submitted through the Website are not confirmed until our team contacts you to confirm them. Pricing, deposits, cancellation, rescheduling, and refund policies are provided at the time of booking and form part of your agreement with us. Prices and treatment availability may change without notice.
Use of the Website
You agree to use the Website only for lawful purposes. You agree not to:
- Submit false or misleading information or information that belongs to someone else
- Interfere with the security or operation of the Website or attempt to gain unauthorized access to it
- Use bots, scrapers, or other automated tools to collect content or data from the Website
- Upload or transmit viruses, malware, or other harmful code
- Use the Website to send spam or other unsolicited messages
Intellectual Property
The Website and its content, including text, graphics, photos, videos, logos, and design, are owned by or licensed to Exo Clinic Spa and are protected by copyright, trademark, and other laws. You may view and print content for your personal, noncommercial use. You may not copy, modify, distribute, or reuse any content without our prior written permission.
Botox® is a registered trademark of Allergan, Inc., an AbbVie company. Other product names and trademarks mentioned on the Website belong to their respective owners and are used for identification only. Their use does not imply endorsement.
Communications
By submitting your contact information through the Website, you agree that we may contact you by phone, email, or text message about your inquiry or appointment. Where the law requires it, we will send marketing messages only with your consent, and you can opt out at any time. See our Privacy Policy for details.
Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Third-Party Links
The Website may contain links to third-party websites, including research articles and other resources. We provide these links for convenience only. We do not control and are not responsible for the content, policies, or practices of third-party websites.
Disclaimer of Warranties
The Website and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, and noninfringement. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by law, Exo Clinic Spa and its owners, providers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the Website or its content. This section applies to your use of the Website only. It does not limit any liability related to medical services, which is governed by applicable law and your treatment agreements.
Indemnification
You agree to indemnify and hold harmless Exo Clinic Spa and its owners, providers, employees, and agents from any claims, losses, or expenses, including reasonable attorneys’ fees, arising from your misuse of the Website or your violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of New York, without regard to its conflict of law rules. Any dispute arising from these Terms or your use of the Website will be resolved in the state or federal courts located in New York County, New York, and you consent to the jurisdiction of those courts.
Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Website after an update means you accept the revised Terms.
Contact Us
If you have questions about these Terms, please contact us:
Exo Clinic Spa
Address: Coming soon
Phone: Coming soon
Email: contact@exoclinicspa.com